Seemingly every drain cleaning service touts themselves as the best, the cheapest, or the most experienced. For a property owner in distress it can be confusing to know who to call, or who to believe. Even if the situation does not require immediate attention, knowing who to form a relationship with can be exasperating. After all, when you hire a drain cleaner you are inviting a virtual stranger into your house.
What can make the decision easier is reading real, and true-to-life reviews, from property owners just like yourself. What follows is a sampling of reviews from just over a 30 day period. All drain cleaning service reviews are available on AngiesList, and are from actual Balkan Drain Cleaning clients.
Drain cleaning service reviews
Excellent service, I called Balkan at 6pm after finding my basement bath tub drain extremely backed up. George responded a few hours later and provided excellent customer service and cleared my line in less than an hour. George was very friendly and gave a lot of insight on the issue and how the house drain line works. The price was quoted before any work started. The quote was very reasonable and there was no “emergency” or “after hour” fee. Great serve at a great value, I would highly recommend and use them again.
Balkan Drain Cleaning Service cleaned our main house line, as well as all the outdoor drains, which were backing up whenever it rained. The day after our service call it rained a lot, and all the lines drained perfectly. The plumber they dispatched services our neighborhood regularly and was familiar with the plumbing configuration of our home, which saved time. He also recommended a maintenance schedule to avoid future issues.
Balkan cleaned out the tree root-clogged sewer lines between the house and the street. We are very pleased with the service we received and would highly recommend this company. Our sewer was clogged by tree roots and was backed up. They answered the phone, they called me back right away, and their tech kept us informed of his progress on another job he was working on. After he finished that job he came to our house and did an excellent job. He was a great guy, very thorough, and professional. The work was great and the price very fair.
Perry from Balkan did a fantastic job cleaning out my muddy sewer line. On the first visit Perry came out to my house on a Sunday and diagnosed my problem. Initially I thought maybe my sewer pipe was partially broken. But the Balkan Technician spent some time diagnosing the problem and was confident that all I had was a bad clog, and a strange sump pump arrangement. He scheduled a follow up visit to inspect my pipe with a video camera, and then also cleaned out my sewer pipe. Throughout the process, Perry was honest and a true professional. He did a thorough job, and kept me informed of what was going on. A+ work here.
It’s not the tool – it’s the technician
The right technician with the right tools
The most modern and wide array of drain cleaning tools does not compensate for hiring the wrong drain technician. The right tools in the wrong hands does typically end with a positive result. As our client reviews reveal, it’s the care, courtesy, and expertise of the technician that makes all the difference.
Even when fighting through the most stubborn clog, our technicians remain cool under fire. Courtesy and professionalism are never put on the back burner. Our core company values revolve around customer service, honesty, and integrity. In addition we are noted for resolving the tough drain issues that others cannot. Call us when need great drain cleaning service, or schedule an appointment today. We look forward to making you our next happy customer.